Paradis Tropical · Baillif
Frequently asked questions
Useful information to help you prepare for your stay and enjoy Basse-Terre with peace of mind.
What time can I access my accommodation?
Accommodation is available from 12 noon on your arrival day. Your access details are available in your guest area from 10 am that same day.
How does self check-in work?
Before your arrival, we will send you the information you need to access your guest area. On your arrival day, you will find your accommodation details and key-box instructions there.
Is reception open every day?
Reception is open Monday to Saturday, from 8 am to 12 noon, and is closed on Sundays. Self check-in remains available using the instructions provided.
Is there parking on site?
Yes, parking is available on the property. Your parking instructions are provided with your stay information.
Does the accommodation have Wi-Fi?
Yes, all accommodation has Wi-Fi. Connection details are provided in your guest area.
What are the pool opening hours?
Both pools are open from 8 am to 7 pm. The pool for apartments 1 to 13 is separate from the lodge pool. Children are not permitted in the lodge pool.
How many guests can stay in a two-bedroom apartment?
Standard and superior two-bedroom apartments have two double beds and one single bed, sleeping five guests in beds. A sofa bed accommodates a sixth guest. Sofa-bed linen costs €7 per stay for the sixth guest only; there is no linen surcharge for the fifth guest.
Do you serve breakfast?
Breakfast is available Monday to Saturday, from 7:30 am to 10 am. For current arrangements and prices, please see your stay information or contact us.
Can I book directly?
Yes. You can check availability and book using the “Book” button on our website, or contact us with a special request.
Is there a guide to exploring Basse-Terre?
Yes. Our online guide offers places to discover, suggested itineraries and places to eat, so you can explore Basse-Terre at your own pace.
Is the on-site restaurant part of Paradis Tropical?
Petit Coin de Paradis is an independently run restaurant located within the residence. Opening hours, menu and bookings are managed directly by the restaurant.
How can I contact you?
You can call us on +590 690 33 31 41 or email paradistropical97123@gmail.com. The Contact & directions page also explains how to reach the residence in Baillif.
Are pets allowed?
No. Pets are not permitted in the accommodation or anywhere on the Paradis Tropical property.
Can I hold a birthday party or another celebration?
No. Parties, birthday celebrations and other festive events are not permitted at the residence, to preserve the peace and quiet of all guests.